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Have your say, indie retailers!

Spring Faire & Faire

Faire and Spring Fair have joined forces to launch ‘Voices of Retail’: a new initiative inviting independent retailers to come together, take part, and be heard.

The campaign is described as “more than just research; it’s a movement to engage the retail community and equip it with shared knowledge. It spotlights how retailers across the UK are navigating change, collaborating, and finding new ways to drive growth in an increasingly complex retail landscape”.

The first phase is a large-scale national survey designed to capture insights from thousands of retailers across the UK. Retailers of all sizes are invited to take part at https://voicesofretail.typeform.com/to/szNHQfmr . The questionnaire closes on March 2.

Retailers who take part will be entered into a draw to win one of five ‘Voices of Retail’ Golden Tickets. Each prize includes an all-expenses-paid VIP experience at Autumn Fair 2026 – including accommodation, travel, meals, and personal onsite support – plus £300 in Faire credits to put straight back into their business (T&Cs apply).

Following the survey, a number of retailers from across the country will be recruited for in-depth discussions on the key topics shaping the future of retail, from local challenges and collaboration to technology and product offerings.

To complement retailer insight, more than 2,000 British shoppers will also take part in consumer research. The findings of ‘Voices of Retail’ will be revealed after the survey closes in late spring.

Charlotte Broadbent, UK general manager for Faire, said: “Voices of Retail is a rally cry. We’re asking independents to tell us how they’re innovating, what’s changing, and what the rest of the industry can learn from them… we’re handing them the microphone so together we achieve more.”

Jackson Szabo, portfolio director at Spring Fair organiser Hyve Group, added: “This research is about uniting the retail community and turning shared challenges into shared progress, which is why partnering with Faire felt so natural. At Spring Fair & Autumn Fair, we see first-hand the issues retailers are navigating every day, from innovation and transformation to sustainability, collaboration and community-building. Our role is to create an experience that goes beyond buying and selling, offering a platform where retailers can learn, connect and find practical solutions. ‘Voices of Retail’ will ensure those conversations are grounded in real insight, helping retailers stay resilient, one step ahead, and supporting the long-term strength and success of the UK retail sector.”

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