Location: Office Based: Hitchin, Hertfordshire
Full time: Monday- Friday: 8am till 4:30pm (40 hours per week)
Salary: £40,000 per annum
Company: The Puppet Company
About Us:
The Puppet Company, a family-owned business based in Hitchin, now in its 24th year as the world’s leading puppet supplier. We are involved in designing, manufacturing, and selling high-quality and affordable puppets and soft toys. We are looking for a driven, committed individual to join our team as our Purchasing & Logistics Controller.
Role Overview:
We are seeking a highly organised and detail-oriented Purchasing & Logistics Controller to join our team. The ideal candidate will have solid experience in purchasing, import/export logistics, and product management, with a strong understanding of Incoterms and proficiency in Microsoft Excel.
Key Responsibilities:
Purchasing & Supply Chain Management
- Monitor stock levels and calculate re-order quantities.
- Negotiate competitive pricing, plan, place, and track purchase orders with manufacturers and suppliers.
- Ensure accurate pricing, order confirmations, and product data within Sage.
- Coordinate product testing, inspections, and shipment arrangements.
- Review and verify shipping and customs documentation (commercial invoice, packing list, Bill of Lading, etc.).
- Maintain and update estimated delivery dates and stock information.
- Manage supplier relationships and address quality or delivery issues.
Product & Stock Management
- Oversee stock control processes including stock takes and adjustments.
- Maintain and update the product and barcode master file.
- Create new product codes and manage discontinued product data.
Logistics Coordination
- Arrange pallet and container shipments for UK, EU, and US customers.
- Liaise with freight forwarders, warehouses, and customs brokers.
- Prepare import/export documentation and ensure compliance with customs requirements.
- Verify customs entries and support HMRC or Trading Standards queries.
Finance & Reporting
- Support month-end reporting (sales, product transactions, stock valuation).
- Review and approve freight, duty, and inspection invoices.
- Liaise with Finance on purchase orders, payments, and internal postings.
Pricing & Administration
- Assist in annual pricing reviews and margin analysis.
- Calculate wholesale and RRP prices across multiple regions.
- Update Sage price lists and customer order templates.
- Prepare price lists and product information for trade shows.
Skills & Experience:
- Strong knowledge of Incoterms and international shipping processes.
- Advanced MS Excel skills and experience using Sage (or similar ERP systems).
- Excellent attention to detail and accuracy.
- Strong organisational and communication skills.
- Experience in purchasing, logistics, or supply chain coordination preferred.
Why Join Us?
- A supportive and friendly working environment focused on employee well-being.
- Opportunities to grow and develop within a thriving, family-owned business.
- Competitive salary
- 31 days holiday (inclusive of bank holidays)
- Christmas closure
- Holiday purchase scheme
- Work/Life Balance: Option to work from home 1 day a week (post probation)
- Bupa Assistance programme available to all staff
- Workplace pension scheme
How to Apply:
If you are ready to take on this exciting challenge and contribute to the continued success of The Puppet Company, we want to hear from you! Please send your CV and a cover letter outlining your relevant experience to natalie@thepuppetcompany.com
The Puppet Company is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.